Regardless of the payment method you used (Credit or Debit Card, Cash on Delivery), the refund process begins 30 days after Chronasaccessories.gr informed you of your decision to exercise your right to return the products you purchased and after Chronasaccessories.gr. gr checked that the return was made in accordance with the above conditions. The refund period for the amount you paid to buy the products you returned depends on the payment method you used:

Credit or Debit Card Refund time depends on the policy of the company that issued your card.

Refund The amount you paid for the returned products will be refunded to the bank account requested. The time it takes for a refund depends on the information you provided in your order. Usually the money is returned within a month. Please note that it is necessary to have a bank account in order to receive a refund for orders paid by Cash on Delivery. If your order has been shipped to a destination within the EU, all applicable sales taxes will be refunded to you. For destinations outside the EU, duties and sales taxes are not refunded by Chronasaccessories.gr. Try contacting your local customs directly and as long as you provide them with all the return receipts they should probably get your taxes refunded. Please email us at info@chronasaccessories.gr if any of the products you purchased were delivered without an identification tag. The costs of collecting the cash on delivery and any costs of depositing or transferring funds to our account will be charged to the customer and deducted from the amount to be credited.

All orders must be accepted by us and are subject to availability. Chronasaccessories.gr offers for sale products that are available for shipment from our distribution center. Occasionally, however, we may wait for shipments from our suppliers. Therefore, from time to time you may have the opportunity to Pre-Purchase certain items. This ensures that you will get the specific product as a priority once the designer’s merchandise is delivered to Chronasaccessories.gr. Chronasaccessories.gr only accepts Advance Purchase orders for merchandise scheduled for delivery by a designer/supplier. Your rights regarding Advance Purchase are the same as for any other purchase you make through Chronasaccessories.gr; alternatively, you can simply choose to provide your email address to be notified of the arrival of selected merchandise that is not available . Items collected are first reserved for customers who have Prepaid and Pre-Purchased, and who will receive them in priority over customers who are on a Wait List or who place orders for immediate delivery through the Site. Please note that we may not be able to deliver selected prepaid merchandise due to production problems or quality control issues identified when we receive an order. In these circumstances we will notify you by email and refund the Prepayment to your credit card within thirty days of the day we informed you of the unavailability of the product. If you have provided your email address to be notified of the arrival of specific products featured on our website, we will endeavor to notify you by email within 48 hours of the product becoming available on the website. Please note that sometimes some products that are in particularly high demand will have sold out within this time. The prices displayed on the website are in EUROS and include VAT unless the customer has chosen a different country, as shown in the upper right corner of the website. All prices and offers remain valid as posted from time to time. A product will be charged at the price in Euros displayed on the website at the time of acceptance of the order. The final price for international customers is calculated according to the exchange rate in effect on the date your credit card company processes the transaction

Acknowledgment and acceptance of your order

Cancellation rights